Privacy Policy

1. Introduction

At StudioForge, we take your privacy seriously. This Privacy Policy outlines how we collect, use, process, and protect your personal data, as well as the data of your patrons that you entrust to our platform. We are committed to complying with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

Account Data: When you register for an account, we collect your email address, name, and password (stored securely via our authentication provider).

Platform Data: We store the information you input into StudioForge, including your product descriptions, brand voice notes, and CRM data (which may include your clients' names, emails, and purchase history).

Technical Data: We collect essential technical data necessary for the operation of the service, including IP addresses, browser types, and strictly necessary cookies used to maintain your authenticated session.

3. How We Use Your Information

We use your data solely to provide, maintain, and improve the StudioForge platform. Specifically, we use it to:

• Provide authentication and secure access to your account.
• Enable the functionality of the CRM, Commission Board, and Content Generators.
• Process payments via our secure third-party payment processor (Stripe).
• Send you transactional emails (e.g., password resets, billing updates).

We do not sell your personal data or your patrons' data to third parties.

4. Cookies

StudioForge uses "strictly necessary" cookies. These are required for the platform to function securely (e.g., keeping you logged in as you navigate the dashboard). Because these cookies are essential to providing the service you requested, we do not require a consent banner under current GDPR guidelines, though you may still disable them via your browser settings (which will prevent you from logging in).

5. Your GDPR Rights

Under the UK GDPR, you possess several rights regarding your personal data:

• Right of Access: You can export a full copy of your data directly from your Dashboard Settings.
• Right to Erasure (Right to be Forgotten): You can permanently delete your account and all associated data from our servers via your Dashboard Settings.
• Right to Rectification: You may update your account details at any time.

6. Data Security

We implement robust, industry-standard security measures to protect your data. Your data is encrypted in transit and at rest using modern encryption standards. Our infrastructure runs on secure cloud providers compliant with strict security certifications.